Technological advances, an increasingly globalized workforce and seismic global events mean that change is a constant feature of business life today. The consequences of not managing change effectively can be devastating for businesses. How can managers deal with change brought about by unpredictable events? How can they embrace change and communicate its benefits to stakeholders? How can organizations ensure the ongoing success of change?

John Hayes's bestselling textbook equips you with the practical tools and academic knowledge to tackle these questions and many more. Offering unrivalled breadth, it will guide you clearly through all stages of the change process, from recognizing the need for change to ensuring its successful implementation. Its unique underpinning framework, based on a process model of change, will help you to view change as purposeful and ordered, rather than something chaotic and unmanageable.

This sixth edition covers all of the key theories, tools and techniques of organizational change, and offers everything you need to know about organizational change today:

• Brand new international case studies and examples allow you to understand change in context
• Coverage of 'big-bang' disruptions, offers you a framework for dealing with unforeseen global events like pandemics, economic instability and climate change
• Updated research reports show you the latest theory in the field
• New learning objectives, reflective questions and experiential exercises help you to consolidate your learning and revise effectively
• Increased coverage of SMEs, public sector and family businesses shows you change in diverse sectors

This guidebook to cycling the Ruta Via de la Plata through western Spain describes the 930km route from Seville to the coastal city of Gijon in around 2 weeks (14 stages). A pilgrimage variant, the Camino Sanabres, to Santiago de Compostela is also described (16 stages in total). Empty roads and gentle climbs make the route accessible to a wide range of bikes and cyclists. Both road and off-road versions are presented, and the guide shows how they can be combined to create a perfect touring, hybrid or gravel cycling trip. The guide includes leg-by-leg route descriptions, 1:150,0000 colour mapping, elevation profiles and helpful ride planners to show where riders can swop from the off-road to the road route. There is advice on equipment, travel and transporting your bike, alongside a list of accommodation contacts and a useful Spanish glossary. The Ruta Via de la Plata is one of Spain's most important pilgrim routes. The 2-week journey takes in 7 UNESCO world heritage sites (Seville, Merida, Caceres, Salamanca, Leon, Zamora, and Oviedo) with the famous pilgrimage site of Santiago de Compostela if the Camino Sanabres is taken. There is lots of good-value accommodation available, from hostels to palaces, and plenty of chances to sample Spanish gastronomy.

This guidebook describes the Karnischer Hoehenweg, a 170km long-distance walk through the beautiful Carnic Alps which straddle the border between Austria and Italy. Following a high Alpine trail along the main ridge, the route is clearly waymarked and requires a reasonable level of fitness, a sense of adventure and a head for heights, but no special equipment or technical expertise. It can be walked between mid-July and the end of September and takes up to a fortnight, though it is possible to devise shorter itineraries taking in the highlights. The guide describes the full route of the Karnischer Hoehenweg from Arnbach, near Sillian, to Arnoldstein, near Villach, and includes plenty of practical information to help you prepare for the walk. Each stage features comprehensive route description, clear mapping and fascinating insights into the history of the 'war in the mountains' plus other local points of interest. Accommodation listings and other useful contacts can be found in the appendices. Also known as the Friedensweg ('Peace Trail'), the route follows the First World War front line, and reminders of the conflict are everywhere. But the trail isn't just rich in historical interest: this is Alpine ridge-walking at its best, boasting spectacular mountain vistas and views of the Dolomites, Hohe Tauern and Julian Alps. The guide covers two key variants of the trail, one on the Austrian side of the border, the other on the Italian side. Also included is an optional ascent of Monte Coglians, the highest peak in the Carnic Alps, and a visit to the open-air museum at the Ploeckenpass.

The GR1 (Sendero Historico) is a long traverse of northern Spain from west to east over 1250km of remote country and mountain walking. The waymarked route runs through the Pyrenean foothills from Puerto de Tarna at the western end to near L'Escala on the Mediterranean coast. Arguably one of Spain's best long-distance paths, it follows gently graded paths, making a long but easy walk suitable for a reasonably fit walker. The complete trail requires around 53 days to complete end to end, but the guidebook splits the route into 7 sections, each with a start or endpoint that can be easily reached by train or bus, allowing walkers to explore the route in manageable chunks. The guidebook also describes how to extend the route to Finisterre and the Atlantic using GR routes. Providing all the information you will need, the guide combines practical information about planning your own itinerary, when to go, cuisine and terrain with general information about the varied geology and history of the area. Route description is accompanied by contoured mapping and stage and section summary information, as well as detailed information about any accommodation available en route.

This guidebook describes the 570km (354 mile) Traumpfad or 'Dream Way', an Alpine trek from Munich's Marienplatz to the Piazza San Marco in Venice. The route is broken into 30 stages of between 5hrs 30mins and 9hrs, graded according to difficulty, with 5 alternative stages and the option to spend a day traversing a section of via ferrata in the Dolomites. Previous experience of Alpine trekking is not necessary as the route is suitable for most able walkers: however, a head for heights is essential. Known as 'Europe's playground', the Alps boast an unrivalled walking infrastructure and breath-taking views of angular peaks, flower-strewn valleys and verdant slopes. Hugely popular with German trekkers but little-known in the English-speaking world, Der Traumpfad revels in this stunning scenery. The route passes through German Bavaria then Austria before entering the Italian Tyrol, taking advantage of the region's extensive network of mountain huts for accommodation en route. With custom-designed mapping and stunning colour photography, the guide has all you need to get the best from your trek. Alongside detailed route descriptions, there is useful practical advice on when to go, what to take and refreshment stops, background information on the region's fascinating history, plants and wildlife and full contact details for over 80 places to stay. The result is an ideal companion to discovering this amazing route, regarded by many German trekkers as 'the hiking experience of a lifetime'.

This guidebook explores the Camino dos Faros (the Way of the Lighthouses), a 200km hike around the remote northwest corner of Spain. Starting in the old whaling town of Malpica and ending in Fisterra (Spain's Land's End), the eight day hike along the Costa da Morte follows a path that sticks limpet-like to the Atlantic coast. It's a spectacular walk along dramatic cliffs and around deep, verdant river estuaries, exploring the rich Galician culture and history. With stages between 18 and 29km per day, this is a hike suitable for walkers willing to undertake reasonably long days and the occasional scramble up and down beach paths. The guide provides in-depth descriptions of the route alongside clear mapping to aid navigation. It includes practical information for both before and during your trip, and details about wildlife and historic sites along the walk. In the back of the guide are a series of appendices listing accommodation, main Galician festivals, and useful contacts. The Camino dos Faros follows the wild coast of the Costa da Morte, which is battered by storms racing in from the Atlantic. For shipping it is one of the world's most dangerous coastlines and its ominous name meaning 'the coast of death' is well deserved. 'Dos Faros' refers to a series of beautifully located lighthouses that attempt to warn sailors of the perils that await them. The sea has shaped the landscape and the Galician culture, and the locally caught seafood including razor clams and percebes should not be missed.

In this age of e-business, many of us over-rely on electronic communication and pay insufficient attention to the management of face-to-face relationships. John Hayes addresses this issue by examining the nature of interpersonal skill: the goal-directed behaviours that we use in face-to-face interactions in order to achieve desired outcomes. He argues that interpersonal competence is a key factor that distinguishes between successful and unsuccessful managers.
Interpersonal Skills at Work provides a clearly structured and comprehensive overview of the interpersonal skills that are essential for effective functioning at work. It presents a micro-skills approach to skill development that can be used to improve interpersonal competence, as well as explaining, through the use of illustrations and practical examples, how to read the actual or potential behaviour of those around us. This knowledge can then be used to guide the way in which we relate to others as we learn to manage our relationships more effectively.
This book will be ideal for practising managers and students of business and management studies and psychology. The skills it promotes ensure that it will also be of great value to a wide range of people including teachers, doctors, nurses, social workers and police officers in their everyday working environment.

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Greco Files is part memoir and part commentary. It traces the real-life experiences of a couple of retired British teachers as they fashion a new chapter in their lives in a Greek village as the 21st Century unfolds. Put in the context of Greek mythology, history and geography, and set against a background of current issues such as wildfire, water supply and economic crisis, the author charts the challenges, achievements and pleasures that he and his wife experience during two decades creating a new home and lifestyle in the Mani peninsula of southern, mainland Greece.

A respected equine vet and farrier have joined forces to produce this manual for trainee and working farriers. This fully updated new edition for 2022, starts with a brief history of farriery, then looks at the legalities of the job and how to control equines for trimming and shoeing. The authors describe the care and maintenance of the forge and farriery tools, as well as the anatomy and function of the horse, especially the lower limbs, the principles of foot balance, and the practice of shoeing. Shoe making, surgical shoes, lameness and shoeing are dealt with in detail, and the book is embellished with hundreds of specially taken photos, and explanatory line drawings.

More than fifty years after the earthquake of 365 destroyed Kourion, the seat of the Roman administration of Cyprus, a Christian basilica was built upon the remains of its pagan predecessor. This basilica became the center of a large complex that included a baptistery, atrium, and numerous other structures and buildings. Replete with mosaics and revetment, the Christian basilica was the center of the ecclesiastical administration of Cyprus until its destruction in the late seventh century. In this long-awaited report, A. H. S. Megaw and colleagues present in full the results of excavations from the 1930s, 1950s, and 1970s. In addition to the stratigraphic history of the complex, there are reports on the mosaics, revetment, sculpture, coins, inscriptions, glass, pottery, lamps, and small finds.

In his captivating study of faith and class, John Hayes examines the ways folk religion in the early twentieth century allowed the South's poor - both white and black - to listen, borrow, and learn from each other about what it meant to live as Christians in a world of severe struggle. Beneath the well-documented religious forms of the New South, people caught in the region's poverty crafted a distinct folk Christianity that spoke from the margins of capitalist development, giving voice to modern phenomena like alienation and disenchantment. Through haunting songs of Death, mystical tales of conversion, grassroots sacramental displays, and an ethic of neighborliness, impoverished folk Christians looked for the sacred in their midst and affirmed the value of this life in this world. From Tom Watson and W. E. B. Du Bois over a century ago to political commentators today, many have ruminated on how despite material commonalities, the poor of the South have been perennially divided by racism. Through his excavation of a folk Christianity of the poor, which fused strands of African and European tradition into a new synthesis, John Hayes recovers a historically contingent moment of interracial exchange generated in hardship.

Maurice O'Connor Drury was among Wittgenstein's first students after his return to Cambridge in 1929. The subsequent course of Drury's life and thought was to be enormously influenced by his teacher, from his decision to become a doctor to his later work in psychiatry. The Selected Writings of Maurice O'Connor Drury brings together the best of his lectures, conversations, and letters on philosophy, religion and medicine. Central to the collection is the Danger of Words, the 1973 text described by Ray Monk as 'the most truly Wittgensteinian book published by any of Wittgenstein's students'. Through notes on conversations with Wittgenstein, letters to a student of philosophy and correspondence of almost 30 years with Rush Rhees, Drury gives shape to what he had learned from Wittgenstein. Whether discussing methods of philosophy, Simone Weil or the power of hypnosis, he makes fascinating excursions into the bearing of Wittgenstein's thought on philosophy and the practice of medicine and psychiatry. With an introduction presenting a new biography of Drury, analysing the relationship between him and Wittgenstein, The Selected Writings of Maurice O'Connor Drury features previously unpublished archival sources. Beautifully written and carefully selected, each piece reveals the impact of Wittgenstein's teachings, shedding light on the friendship and thinking of one of the most important philosophers of the 20th century.

Once described as "brilliant but eccentric . . . too licentious to be published," Gainsborough's letters delighted his friends and they delight us. This book gathers together all the known letters by the illustrious eighteenth-century British painter and connects them with a narrative of Gainsborough's life that gives the correspondence a biographical coherence. The letters reveal a man who was generous and warm-hearted, devoted to his family and friends, convivial, often dissipated yet modest and God-fearing, usually sensible in his own affairs and always so in the advice he gave to others. We also learn a great deal about Gainsborough's painting: his methods and techniques, his attitude toward portraiture and landscape, his relationships with his patrons, the prices he charged, his concern about how his pictures were hung, and his ambivalence about the value of the Royal Academy exhibitions. Running through the letters, too, is his love of music and his friendship with musicians. The 110 letters, which include correspondence with Gainsborough's friends and relatives, are supplemented by thirty-six documents in the artist's own hand, chiefly instructions to his bankers and receipts for payments from clients. Illustrations are included of all the people to whom Gainsborough wrote whose portraits exist and of friends and works of art described in the letters. More than 300 notes identify these people and help to explain the text. Published for the Paul Mellon Center for Studies in British Art

This is a new release of the original 1952 edition.

This is a reproduction of a book published before 1923. This book may have occasional imperfections such as missing or blurred pages, poor pictures, errant marks, etc. that were either part of the original artifact, or were introduced by the scanning process. We believe this work is culturally important, and despite the imperfections, have elected to bring it back into print as part of our continuing commitment to the preservation of printed works worldwide. We appreciate your understanding of the imperfections in the preservation process, and hope you enjoy this valuable book. ++++ The below data was compiled from various identification fields in the bibliographic record of this title. This data is provided as an additional tool in helping to ensure edition identification: ++++ John Hayes, The Labourer John Hayes (fict.name.)